Terms and Conditions
Welcome to the Nexpress Delivery website. By browsing and using this website you agree to our terms and conditions listed below.
The terms 'Nexpress', 'us', 'we' or 'the company' refers to the owner of the website. The terms 'you' or 'the customer' refers to the user or viewer of this website.
All use and purchases made on this website are governed by these Terms and Conditions at any time. Please check prior to each use or order as all information is subject to change without notice at any time.
Once your order is placed and confirmation of acceptance has been received by the Company the purchase contract will be made and we will supply the goods to you in accordance with your order and these terms and conditions.
The company will adhere to the delivery schedule on the home page tab of its website. Some areas may be delivered to more often than listed on the schedule - the company will endeavour to let the customer know if this is to be so unless stated by the customer when the order is placed. It will comply with reasonable delivery instructions. The company shall not be liable for late delivery howsoever caused nor shall such failure to deliver be deemed a breach of any contract.
All invoices and deliveries must be checked on receipt. Shortages and damages must be notified within 24 hours of delivery for claims to be accepted.
Any returns for errors or damages must be previously authorised before returning and will not be credited until they are checked back into our warehouse.
We do not offer sale or return.
The minimum value for an order is £40 (inc. VAT). We reserve the right to refuse orders under this amount.
Goods will be left in your absence at our driver's discretion unless otherwise instructed when placing your order - all goods are left at the customer's risk.
Occasionally a situation may arise where upon arrival at an address, the driver may feel that the delivery cannot be completed without possible injury. We will deliver in your property within reasonable boundaries and it is up to the drivers' discretion to assess the situation. The safety and wellbeing of our staff is our most important consideration.
There are a small number of product lines that may not be available for next day delivery due to supplier lead times. If this is the case, you will be informed when you place your order and the items will follow as soon as possible unless we are instructed otherwise by you.
Nexpress Delivery reserves the right to cancel or reduce any order if they are unable for any reason to execute the whole or part thereof.
Our delivery charge is a flat £3.99 (inc VAT)- wherever you are in our delivery area and regardless of how much you order.
Any special orders placed and paid for cannot be returned or refunded.
Goods are delivered only providing full payment has been received (unless prior arrangements have been made).
Business account facilities are available under certain circumstances subject to references.
We accept Mastercard, Visa, Switch, Delta and American Express at no extra charge.
All goods are subject to availability and price and INCLUDE VAT where applicable. All prices are subject to change without notification.
Retention of Title Clause All goods remain the property of the Company until paid in full. Title of goods shall only pass to the Customer when paid in full. In accordance with this condition goods delivered to the customer remain the property of the company until such time. The customer shall accept responsibility for the safe protection of the goods until full payment is made.
Every effort will be made to adhere to these Terms and Conditions. But the Company's due performance is subject to cancellation as a result of any Act of God, Strike, Lockout or other labour dispute. Fire, Flood, Drought, Legislation or other cause beyond the company's control. The company shall be under no liability for failure, variations and details attributable to causes beyond its control.
Great care and consideration has been taken in listing any ingredients and dietary information in this website and to our knowledge we believe it to be accurate. However this is not a substitute for your reading of the products and ingredients before using, as these items are subject to change from the manufacturers themselves. If you need more specific information, please call the manufacturers direct for up to date information and advice. We are therefore unable to accept liability for any incorrect information that may be listed or any product images that may vary if the manufacturer changes the packaging or ingredients.
All alcohol can only be delivered to and accepted by persons over 18 years of age. We reserve the right to ask for identification of the person accepting the goods at our discretion.
Please note - any alcohol purchased from us must be used for your own consumption. It must not be resold.
You acknowledge and agree that we have no control or liability over the contents of any website or company that are on the links page of this website.
We reserve the right to change these Terms and Conditions from time to time and you should look through them as often as possible to be aware of any changes.
We reserve the right to end/change any special offers or promotions before the stated period.
This website contains material which is owned by or licensed to Nexpress Delivery. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is strictly prohibited.
Any orders taken are based on the above conditions being accepted by the customer. E & OE